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Active Incident


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ARC Severity 1 - The Louisville Teradata system is currently experiencing a Major Functionality Issue
The Louisville Teradata system is currently running at 75% capacity due to a node failure. 1 of 4 nodes is currently unavailable. The system is running and jobs are executing but there may be slower than normal response. Teradata support is engaged and is working to get a replacement part to bring the node back online. We do not have an ETA at this time on getting the part.
Incident INC0086179 has been opened. Next update within 2 Hours


好用的歪皮恩 | 2023-07-16 16:19:23 EDT

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Identified | 2023-07-16 13:08:49 EDT

ARC Severity1 - The support teams are still working to resolve the issue.
We still do not have an ETA on the necessary part arriving. At best it appears that it will be later this evening or tomorrow. There have been no serious adverse effects to running on 3 nodes at this point. This will be the last update for now until we get the part installed, or if any serious issues arise. Details will be logged in the Incident record.


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2023-08-01 07:05:13 EDT

IAR and BOS users: Not all transactions issued Friday, 07/31 by Amadeus have completed loading - please do not manually add these transactions.
BOS AM files are also delayed. This message will be updated as each process completes.


Resolved | 2023-08-01 10:31:03 EDT

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2023-07-27 06:02:30 EDT

Welcome to the ARC Status Dashboard. If the applications you use are disrupted, check this site to see their status.


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IAR and BOS users: Not all transactions issued Tuesday,07/21 by Amadeus have completed loading - please do not manually add these transactions.
BOS AM files are also delayed. This message will be updated as each process completes.


Resolved | 2023-07-22 12:27:16 EDT

Late sprf file finished at 12:27


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